Escambia County Tax Collector

Reviews

• Sandra Wampler

  Sep, 29 2018
  ★ ☆ ☆ ☆ ☆
  I called the day before to see what I needed for a Florida license, a car tag and homestead exemption since I recently moved to Florida. I thought I received the full instructions to this. I thought it would be easy. I was dead wrong. I got there I didn’t have all the information for a license and without that I can’t get a homestead exemption So far two strikes. But I could get a new tag for my.car. As I was waiting I saw my #on the board and got a text message saying I was next in line. My # disappears and I went to find out what happened. I was told an appointment came in and was put ahead of me. Then another # appeared on the board ahead of me again. I have been here 2 hours and apparently still no closer in getting served. I waiting mr stone who is the coo of this agency. My wait went from 1 minute to over 40minutes after a 2 hour wait. The staff are good at passing the buck. Will write another review if I ever get services. I left in disgust at 2:30 pm. apparently my car vin # had to be read physically by them. So I didn’t get anything accomplished. My friend who has lived here 6 Yerba told me that people here r not efficient and do not take pride in their work. She was so right!!! I do want to acknowledge those ther who helped as much as they able. KAthy mr stone secretary told about an app that if I had known about would have me a lot trouble and a clerk named amanda. The least helpful was the assistant manager named Wendy. When i complained about their service she told me that was just how things work. I call that being lazy and I’m poliet
• Stephanie Moore

  Mar, 05 2018
  ★ ★ ★ ★ ★
  Elizabeth is AMAZING! An appointment was made to get an ID; she was very nice and also answered a few other non related questions to help me get my license back. (Which helped 100%) Fast forward a few weeks to get a license. Using the app “QLess” to get in line, my wait was very short and Elizabeth helped me again! Not once did she seem aggravated/ annoyed/bored..and she remembered me and congratulated me on everything! (It’s the little things) She was so sweet and helpful. The time spent at each visit was 30 minutes at the most!
• Mike Tango

  Dec, 20 2017
  ★ ☆ ☆ ☆ ☆
  Read if you’re military.
  
  This place couldn’t be more comically incompetent if it were an SNL skit. I left a similar review for the Barancas location because I’ve unfortunately wasted a lot of time time at both locations. No matter what they tell you, if your military on orders and don’t plan on changing your permanent residence to Florida, YOU DO NOT NEED TO SHOW YOUR TITLE (just registration and orders). If you are like me and are still paying off a vehicle, certainly don’t waste four months and 5 trips to the tax office attempting walk them through the title request process. Because on the 6th visit, they’ll tell you it wasn’t needed in the first place.
  
  Silver lining: If you’d like a refund for any temp tags you might have uselessly purchased while you were waiting for said unneeded vehicle title, you can make a short road trip to Tallahassee where you can petition the DMV.

Photos and maps

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